Brazil has staggered the start dates for changes to its air-passenger rules. An ANAC amendment published October 26 leaves the revised disruption-information requirements until November 25, 2026; the other provisions took effect October 26. Travelers should check which provision applies, rather than treating the package as a single change.
Why are there two start dates?
Resolution 819, signed October 23 and published October 26, changes the commencement clause of September’s Resolution 813. It postpones the amendments to Article 20 of Resolution 400, including removal of its existing first two items, until November 25. The remaining changes retain October 26 as their start date. ANAC director-president Tiago Chagas Faierstein signed the amendment.
What the assistance provisions say
The compiled Resolution 813 provides for meals after waits exceeding two hours in Brazil, and accommodation plus transfers after waits exceeding four hours when an overnight stay is needed. Local residents may instead receive free transport home and back. Disability and reduced-mobility provisions include additional accommodation protection.
Where specified infrastructure, supplier or unforeseen emergency constraints prevent normal assistance, necessary, reasonable and documented food, transport and lodging expenses may exceptionally be reimbursed within seven days of proof being submitted. This is not an unrestricted right to choose any hotel at the airline’s expense. The text also permits temporary ANAC assistance conditions during widespread exceptional disruption.
What starts November 25?
The revised Article 20 requires clear, accessible and prompt disruption information, kept current, including departure estimates when known, available alternatives and assistance procedures. Digital updates must carry their date and time. Those new requirements have the later start date; the amendment does not say passengers have no information rights until then.
Keep a record of your disruption
Save airline messages, booking details, receipts and the time you submitted any expense claim. Ask the airline what assistance it will provide before making your own arrangements. Use the linked Portuguese regulatory texts for the exact conditions; this guide summarizes the dated changes.
Sources checked October 26, 2026: ANAC’s compiled Resolution 813 and amending Resolution 819. Existing compensation law and an individual claim’s outcome are separate questions from the assistance described here.
Archive/context photograph: aircraft at São Paulo–Guarulhos airport, July 8, 2026. Boaventuravinicius via Wikimedia Commons, CC BY-SA 3.0. Resized/compressed to WebP; derivative retains the same licence. Not a current disruption or passenger-assistance photograph.
